Tess is a mental health chatbot powered by AI. Through text message conversations, Tess supports students by listening to their concerns and delivers psychoeducational content and mental health coping techniques.
In 2012, NWF Health Network was awarded the state contract to serve as the Behavioral Health Managing Entity for Substance Abuse and Mental Health (SAMH) services for the Northwest Region, which encompasses the 18 counties that make up Circuits 1, 2, 14, and Madison and Taylor counties.
As a Behavioral Health Managing Entity, NWF Health’s primary role is to establish and maintain an integrated network of providers with the goal of ensuring optimal access to, and the provision of, quality services. The agency’s approach is collaborative and inclusive of DCF, subcontracted service agencies, formal and informal providers, key community stakeholders, and the individuals, families, and communities served.
Through this collaboration, NWF Health has developed and managed a system of care that demonstrates quality programmatic and financial outcomes through partnerships, transparency, and efficient. The system of care is based on a service delivery approach designed to create a broad, integrated process for meeting the needs of individuals and families served.
Behavioral health is comprised of two primary components: mental health and substance use.
Apalachee Center Mobile Response Team
Counties served: Franklin, Gadsden, Jefferson, Leon, Liberty, Madison, Taylor, and Wakulla
850-523-3248
Life Management Center Mobile Response Team
Counties served: Bay, Calhoun, Gulf, Holmes, Jackson, and Washington
850-522-4485
Lakeview Center Mobile Response Team
Counties served: Escambia, Okaloosa, Santa Rosa, Walton
866-517-7766
Mental Health
These programs provide support for those in need of mental health services through a community-based provider system in a variety of settings, including outpatient clinics, inpatient facilities, schools, and jails. NWF Health works to remove barriers to treatment created by insurance or geography.
Substance Use
These programs provide treatment for substance use through a community-based provider system that offers detoxification, treatment and recovery support for adolescents and adults affected by substance misuse, abuse or dependence.
Naloxone Locator
Naloxone kits are free and available to individuals that are at risk of experiencing an opioid overdose and to friends/family that may witness an opioid overdose.
To find a naloxone distribution location near you, please visit the Florida Department of Children and Families naloxone locater here: isavefl.com
If there is not a naloxone location near you, please email [email protected] to receive naloxone kits.