Employee Resources & Operating Policies – NWF Health Network

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Series 100: Intake - Operating Policies

100 | 100 Case Management Engagement and Case Transfer Process (revised 04-25-24, Senate Bill 664)
100 | 101 Requests for Purchase of Services (revised 12-13-18)
100 | 102 Continuity of Case Supervision in Initial Response (repealed 02-22-24)
100 | 103 (repealed; revised 12-13-18)
100 | 104 Eligibility Verification (revised 09-7-23)
100 | 105 Diligent Search (revised 04-25-24)
100 | 106 Drug Endangerment Protocol (repealed 02-22-24)
100 | 107 Medicaid Child Welfare Specialty Plan (revised 09-05-24)

Series 100: Intake - Referenced Documents

Series 200: Placement Services - Operating Policies

200 | 200 Placement File (revised 09-07-23)
200 | 201 Relative/Non-Relative Caregiver Program Requirements (repealed 09-07-23)
200 | 202 Placement of Children (revised 09-07-23)
200 | 203 Therapeutic Foster Care (revised 09-07-23)
200 | 204 Therapeutic Group Care Qualified Residential Treatment Program s (revised 09-07-23)
200 | 205 Residential Treatment Care (revised 09-07-23)
200 | 206 Compliance with Multiethnic Placement Act MEPA (repealed 09-07-23)
200 | 207 Authorization and Payment for Placement (repealed 09-07-23)
200 | 208 Interstate Compact for the Placement Of Children ICPC (revised 10-24-24)
200 | 209 Placement Prevention and Safety Planning (revised 12-16-21)
200 | 210 Placement Stabilization and Disruptions (revised 06-27-24)
200 | 211 Behavioral Health Discharge Planning (revised 09-07-23)
200 | 211 Placement Related Planning and Advocacy (revised 09-07-23)
200 | 212 Multidisciplinary Team and Placement Changes (revised 12-12-2024)

Series 200: Placement Services - Referenced Documents

Series 300: Medical and Behavioral Health Care - Operating Policies

300 | 300 Initial Medical Screening and Consent for Treatment (reviewed 04-17-23)
300 | 301 Psychotropic Medication Management (reviewed 04-17-23)
300 | 302 Medical Treatment and Medication Management (reviewed 12-14-23)
300 | 303 Do Not Resuscitate Order (reviewed 12-14-23)
300 | 304 Coordination of Mental Health Services for Children In Care (revised 09-07-23)
300 | 305 Referrals for Comprehensive Behavioral Health Assessment (revised 10-26-23)
300 | 306 Crisis Response Baker Act and Discharge (revised 10-26-23)
300 | 307 Referrals for Behavioral Health Services (revised 09-07-23)
300 | 308 Children’s Ongoing Health Care Medical Treatment (revised 09-07-23)
300 | 309 Higher Level of Care Staffing (revised 12-14-23)
300 | 310 Safe Sleep Educational Information (revised 10-26-23)
300 | 311 Child Welfare Specialty Plan (revised 04-25-24)
300 | 312 Behavioral Health Network (reviewed 04-25-24)
300 | 313 Purchase of Residential Treatment Services PRTS (reviewed 12.13.18)
300 | 314 Warm Hand-Off Policy (revised 04-25-24)

Series 300: Medical and Behavioral Health Care - Referenced Documents

300 | 301 x1 Emergency Intake: DCF 5314
300 | 301 x2 Psychiatric Evaluation Referral: DCF 5341
300 | 301 x3 Informed Consent Facilitation: DCF 5228
300 | 301 x4 Prescribing Psychotropic Medication Medical Report: DCF 5339
300 | 301 x5 Psychotropic Medication Treatment Plan Review: DCF 5279
300 | 301 x6 Monthly Medication Log (revised 12-14-23)
300 | 302 x1 Monthly Medication Log (revised 12-14-23)
300 | 304 x1 BBCBC Progress Reporting Form (revised 09-29-16)
300 | 304 x2 Appendix E Universal Referral Form (revised 09-29-16)
300 | 309 x1 Multi Disciplinary Team Meeting Note (revised 12-14-23)
300 | 309 x2 Confidentiality Form
300 | 311 x1 Durable Medical Care Tracking Log (revised 08-01-14)
300 | 312 x1 Behavioral Health Network Administrative Protocol (revised 04-25-24)
300 | 312 x2 Behavioral Health Network Participant Forms (revised 04-25-24)
300 | 313 x1 PRTS Application
300 | 314 x1 Circuit Transfer Request Form 2017

Series 400: Child Protection Services - Operating Policies

400 | 400 (repealed; revised 12-13-18)
400 | 401 Out of County Services (revised 02.22.24)
400 | 402 Home Studies For Relative and Non Relative Caregivers (revised 04-25-24, Senate Bill 664)
400 | 403 Case Planning (revised 04-25-24)
400 | 404 Contact with Children and Caregivers (revised 04-25-24)
400 | 405 Childs Resource Record (revised 04-25-24)
400 | 406 Case Note and Meeting Documentation (revised 4-25-24, Senate Bill 664)
400 | 407 Concurrent Permanency Planning (revised 04-25-24, Senate Bill 664)
400 | 408 Permanency Staffings (revised 12-12-24, Senate Bill 664)
400 | 409 Modifying a Case Plan (revised 04-25-24, Senate Bill 664)
400 | 410 Reunification and Post Placement Supervision (revised 04-25-24, Senate Bill 664)
400 | 411 Judicial Review Social Study Report and Case Plan Update (revised 04-25-24)
400 | 412 (repealed; revised 12-13-18)
400 | 413 Family Assessment (revised B.M. 04-25-24, Senate Bill 664)
400 | 414 Case Management Emergency On Call Response (repealed 06-27-24)
400 | 415 Response to Crisis Calls (revised 06-27-24)
400 | 416 Adoption Principles and Criteria (revised 04-25-24, Senate Bill 664)
400 | 417 CMO Adoptions Case Transfer Staffings (revised 06-24-21)
400 | 418 Adoptive Home Study (revised 06-24-21)
400 | 419 Adoption Review Committee (revised 04-25-24)
400 | 420 Adoption Subsidy Approval Process (revised 06-27-24)
400 | 421 Services to Adoptive Parents (revised 06-24-21)
400 | 422 Interstate Compact on Adoption and Medical Assistance (revised B.M. 09-09-21)
400 | 424 Parent Needs Assistance Referrals (revised 04-25-24)
400 | 425 Claims for Damages Caused by Shelter or Foster Child (revised 12-13-18)
400 | 426 School Stability for Children in Out-of-Home Care (revised 09-05-24)
400 | 427 Technology-Based Service Delivery (revised 04-25-24)
400 | 428 School-Based Behavioral Telehealth Services (originated 10-26-23)
400| 429 Fatherhood Initiative

Series 400: Child Protection Services - Referenced Documents

400 | 401 Out of County Memo of Understanding
400 | 413 x1 A1 Household Scenario Chart
400 | 413 x1 A2 Household Scenario
400 | 419 x1 Adoption Applicant Review Committee Request Form (revised 09-20-16)
400 | 419 x2 Adoption Applicant Review Committee Checklist (revised 09-20-16)
400 | 419 x3 Adoption Review Committee Recommendation Template (revised 09-20-16)
400 | 420 x1 Subsidy File Checklist Revised (revised 06-27-24)

Series 500: Special Populations - Operating Policies

500 | 500 Prevention Reporting and Services to Missing Children (revised 09-05-24)
500 | 501 Child Protection Team and the Sexual Abuse Treatment Program (revised 10-24-24)
500 | 502 Children Born to a Minor in Foster Care (revised 10-24-24)
500 | 503 New Children in Families with Active Investigations, Services. or Past TPR (revised 10-24-24)
500 | 504 Reports and Services Involving American Indian Children (revised 04-25-24)
500 | 505 Services to Illegal Youth (revised 10-24-24)
500 | 506 Special Needs and Accessibility (revised 12-13-18)
500 | 507 Services and Aftercare Supports for Incarcerated Consumers (revised 10-24-24)
500 | 508 Rilya Wilson Act Child Care Requirements (revised 12-12-24)
500 | 509 Services for Transitioning Youth and Young Adults (reviewed 12-12-24)
500 | 510 Coordination of Services for Youth Involved with DJJ (revised 12-13-18)
500 | 511 Extended Jurisdiction (revised 12-13-18)
500 | 512 Human Trafficking Policy (revised 04-25-24)

Series 500: Special Populations - Referenced Documents

Series 600: Legal Issues - Operating Policies

600 | 600 Termination of Parental Rights (revised 04-25-24, Senate Bill 664)
600 | 601 Expediting Permanency for Abandoned Infants (revised 12-12-24)
600 | 602 Termination of Services (revised 12-12-24)
600 | 603 Postdisposition Change of Custody (revised 12-12-24)
600 | 604 Legal Services (revised 12-12-24)
600 | 605 Guardian Ad Litem (revised 12-13-18)

Series 600: Legal Issues - Referenced Documents

Series 700: Provider Network & Licensing - Operating Policies

700 | 700 Foster Home Recruitment Retention (revised 12-13-18)
700 | 701 Foster Home Licensing (revised 12-16-21)
700 | 702 Foster Adoptive Parents Previously Licensed (revised 12-13-18)
700 | 703 Foster Therapeutic and Facility Waivers (reviewed 04-17-23)
700 | 704 Foster Parent Training (revised 12-13-18)
700 | 705 Respite and Other Foster Parent Supports (revised 04-28-22)
700 | 706 Foster Parent Travel Reimbursement and Travel Support (revised 10-27-22)
700 | 707 Foster Care Discipline Behavior Management (revised 09-09-21)
700 | 708 Foster Care Rates (revised 09-05-24)
700 | 709 Provider Recruitment and Network Development (reviewed 04-17-23)
700 | 710 Re-licensing of Child Placing Agencies (revised 04-25-24)
700 | 711 Foster Care Communication (revised 02-24-22)
700 | 712 Contracting (revised 06-24-21)
700-713 Monitoring of Subcontracted Services (revised 10-26-23)
700 | 714 Denial Appeal of Potential Contract Providers (revised 12-13-18)
700 | 715 Review and Approval of Invoices (revised 12-13-18)
700 | 716 Contract File Management (revised 12-13-18)
700 | 717 Network Provider Invoicing (revised 12-13-18)
700 | 718 Service Provider Subcontracting (revised 4-27-23)
700 | 719 Kinship Caregiver Program (revised 12-14-23)
700 | 720 Guardianship Assistance Program (revised 04-25-24, Senate Bill 664)
1100 | 1129 Foster Home Conflicts of Interest (originated 2-23-23)

Series 700: Provider Network & Licensing - Referenced Documents

700 | 703 x1 Foster Home Waiver Form (reviewed 09-26-17)
700 | 703 x2 Over Five Attachment (reviewed 09-26-17)
700 | 703 x3 More Than Two Infants Attachment (reviewed 09-26-17)
700 | 703 x4 Facility Waiver (revised 08-01-13)
700 | 703 x5 Education Waiver (reviewed 09-26-17)
700 | 706 x1 Foster Parent Travel Form (revised 10-2017)
700 |708 x1 Licensed Foster Care Standard Rate and Enhanced Rate Matrix (09-05-24)
700 |708 x2 Foster Care Sitter Home Health Services (09-05-24)
700 |708 x3 High End Placement Matrix (09-05-24)
700 |708 x4 DCF Child Care Subsidy FAQ’s (09-05-24)
700 |708 x5 DCF Memo Implementation of CH. 2022-68, F.S., SB 7034 (09-05-24)
700 |708 x6 Placement Notification Matrix (09-05-24)
700 | 709 x1 Exhibit B Referral And Invoicing Procedures
700 | 716 x1 Contract Chart Audit Checklist
700 | 717 x1 Exhibit B Referral And Invoicing Procedures

Series 800: Performance & Quality Improvement - Operating Policies

800 | 800 Performance and Quality Management (revised 12-14-23)
800 | 801 Continuous Performance and Quality Improvement (reviewed 03-07-22)
800 | 802 Data Reporting (revised 04-28-22)
800 | 803 Media Policy (revised 04-25-24)
800 | 804 Public Meetings (revised 12-13-18)
800 | 805 Incident Reporting and Client Risk Prevention (revised 06-27-24)
800 | 806 Exit Interviews Case Manager Reviews of Foster Parents (revised 06-27-24)
800 | 807 Foster Home Investigations Foster Care Referrals (reviewed 02-24-22)
800 | 808 Death Notification (revised 02-22-24)
800 | 809 Funeral Arrangements (revised 04-25-24)
800 | 811 Special Quality Assurance Reviews (revised 10-26-23)
800 | 812 Stakeholder Input (revised 12-14-23)
800 | 813 Managing Entity Critical Incident Review (reviewed 04-25-24)
800 | 814 (repealed, revised 12-13-18)
800 | 815 CW Quality Assurance Reviews (revised 04-25-24)

Series 800: Performance & Quality Improvement - Referenced Documents

800 | 800 x1 FY 2017-2018 Quality Management Plan
800 | 801 x1 Assure Continuous Improvement Process Flow
800 | 802 x1 FY 2019-2020 Child Welfare Performance Measures
800 | 805 x1 Incident Reporting Form (revised 11-03-21)
CF FSP 5455 Child Exit Interview
CF FSP 5223 Case Manager/Case Worker Review of the Foster Parent
800 | 807 x1 Foster Home Investigation Protocol (revised 10-09-17)
800 | 811 x1 Report Template for Special Reviews CBC (reviewed 10-01-17)
800 | 811 x2 Report Template for Special Reviews ME SAMH (reviewed 10-01-17)
800|813 x1 Incident Reporting Tracking Log

Series 900: Data Collection & Records - Operating Policies

900 | 900 Child’s FSFN Case Record (revised 12-12-24)
900 | 901 Identification of Children (revised 12-12-24)
900 | 902 Criminal Background Records Checks (revised 12-13-18)
900 | 903 (repealed; revised 12-13-18)
900 | 904 Sharing Information with Children Parents and Legal Guardian (revised 12-13-18)
900 | 905 Releasing Abuse and Neglect Records or Information (revised 12-13-18)
900 | 906 Retention Storage and Disposal of the Client Record (revised 12-13-18)
900 | 907 Documentation by Providers Caregivers (revised 12-13-18)
900 | 908 Caseload and Critical Activities (revised 04-28-22)
900 | 909 Time Logs (repealed 6.27.24)
900 | 910 Security Awareness Training (reviewed 04-25-24)
900 | 911 Information Systems Data Back Up (revised 02-22-24)
900 | 912 Use of Information System Resources (revised 06-27-24)
900 | 913 Acceptable Laptop Portable Device Use (revised 02-22-24)
900 | 914 Safeguarding Confidential Electronic Data Transmission (revised 02-22-24)
900 | 915 Management of Information Systems MIS Handbook (reviewed 05-22-22)
900 | 916 Public Records Request Procedure and Costs (revised 12-13-18)
900 | 917 Health Insurance Portability and Accountability Act (reviewed 05-22-22)
900 | 918 Standard Email Signatures (revised 12-14-23)
900 | 919 Business Associates and Agreements (revised 06-16-22)
900 | 920 Risk Management Process HIPAA (revised 06-23-22)
900 | 921 Information Technology Incident Response
900 | 922 Cryptographic and Encryption Controls
900 | 923 Hardware and Electronic Media Disposal

Series 900: Data Collection & Records - Referenced Documents

900 | 915 x1 BBCBC MIS Handbook (revised 08-29-16)
900 | 916 x1 BBCBC Records Request Form (revised 07-25-16)
900 | 917 x1 Data Collection Records and Reporting Handbook 2022

Series 1000: Network Administration - Operating Policies

1000 | 1000 Legal Authorization to Operate (revised 12-13-18)
1000 | 1001 NWFHN Strategic Planning and Reporting (reviewed 06-24-21)
1000 | 1002 NWFHN Services (reviewed 04-25-24)
1000 | 1003 Utilization Management (revised 12-14-23)
1000 | 1004 Network Performance Fiscal Contractual Management (reviewed 05-22-22)
1000 | 1005 Governing Body and Community Representation (revised 12-13-18)
1000 | 1006 Community Involvement and Advocacy (revised 04-25-24)
1000 | 1007 Revision of Operating Policies and Procedures (revised 10-24-24)
1000 | 1008 Contracting and Sub Delegation of Services (revised 04-27-23)

Series 1000: Network Administration - Referenced Documents

1000 | 1003 x1 High End Placement Staffings (revised 02-11-10)
1000 | 1007-x-1 Operating Policy Update Process (revised 10-24-24)

Series 1100: Human Resources Management - Operating Policies

1100 | 1100 Employee Handbook (revised 06-25-20)
1100 | 1101 Code of Ethics (revised 12-13-18)
1100 | 1102 Non-discrimination and Harassment (revised 12-14-23)
1100 | 1103 Employee HIPAA (reviewed 12-14-23)
1100 | 1104 Recruitment and Rehiring of Employees (revised 12-14-23)
1100 | 1105 Interviewing and Hiring of Employees (revised 12-14-23)
1100 | 1106 Volunteers and Interns (revised 12-14-23)
1100 | 1107 Pre-employment Reference Checks (revised 12-14-23)
1100 | 1108 Background Screening (reviewed 12-14-23)
1100 | 1109 Verification of Educational Requirements (revised 12-14-23)
1100 | 1110 Employment Files and Records (revised 12-14-23)
1100 | 1111 Job Descriptions (revised 12-14-23)
1100 | 1112 Performance Appraisals (revised 12-14-23)
1100 | 1113 Employee Conduct and Disciplinary Action Policy (revised 12-14-23)
1100 | 1114 Conflict Resolution (revised 04-25-24)
1100 | 1115 Employee Exit Interview (revised 12-14-23)
1100 | 1116 Pay Increases (revised 12-14-23)
1100 | 1117 Wage Policy and Benefits (revised 10-26-23)
1100 | 1118 Employee Assistance Program (revised 12-14-23)
1100 | 1119 Workers Compensation (revised 12-14-23)
1100 | 1120 Work Hours, Paid Time Off, Leave, and Holidays (revised 10-24-24)
1100 | 1121 Return to Work (revised 12-14-23)
1100 | 1122 Drug Free Workplace (revised 12-13-18)
1100 | 1123 Acceptable Driving Records (revised 12-14-23)
1100 | 1124 Reporting Irregularities (Whistle Blowing) (revised 12-14-23)
1100 | 1125 Employee Dress Code Policy (revised 12-14-23)
1100 | 1126 Reduction in Force Policy (revised 10-26-23)
1100 | 1127 Family Medical Leave Act FMLA and Return to Work (revised 12-14-23)
1100 | 1128 (repealed; revised 12-13-18)
1100 | 1129 Foster Home Conflicts of Interest(revised 06-22-23)
1100 | 1130 Domestic Violence Policy (revised 04-25-24)
1100 | 1131 Employment Eligibility Verification Form (revised 12-14-23)
1100 | 1132 Weapons Prohibition (revised 12-14-23)
1100 | 1133 Social Media (revised 04-25-24)
1100 | 1134 Service Animals (revised 04-25-24)
1100 | 1135 Smoke Tobacco Free Workplace (revised 6-22-23)

Series 1100: Human Resources Management - Referenced Documents

1100 | 1100 x1 Employee Handbook Revised (revised 09-01-22)
1100 | 1102 x1 Initial Complaint Resolution Form (revised 12-14-23)
1100 | 1102 x2 Complaint Resolution Appeal Form (reviewed 12-14-23)
1100 | 1104 x1 Network Employment Application (revised 12-14-23)
1100 | 1107 x2 Telephone Reference Check Professional (revised 12-14-23)
1100 | 1114 x1 Initial Complaint Resolution Form (revised 12-14-23)
1100 | 1114 x2 Complaint Resolution Appeal Form (revised 12-14-23)
1100 | 1115 x1 Employee Exit Interview Questionnaire (reviewed 12-14-23)
1100 | 1120 x2 Paid Time Off (PTO) Donation Form (revised 12-14-23)
1100 | 1132 x1 Weapons Prohibition Notification (revised 12-14-23)
1100 | 1132 x2 Weapons Prohibition Acknowledgement (revised 12-14-23)

Series 1200: Training and Supervision - Operating Policies

1200 | 1200 Personnel Development and Training (revised 04-25-24)
1200 | 1201 Training Content (reviewed 05-11-20)
1200 | 1202 Supervision (revised 04-25-24)
1200 | 1203 Child Welfare Certification Program (revised 12-14-23)
1200 | 1204 (repealed; revised 12-13-18)
1200 | 1205 (repealed; revised 12-13-18)
1200 | 1206 Continuing Professional Development (revised 04-25-24)
1200 | 1207 Network Training (revised 12-13-18)

Series 1200: Training and Supervision - Referenced Documents

1200 | 1203 x1 Child Welfare Policy and Requirements Guide (revised 12-14-23)

Series 1300: Financial Management - Operating Policies

1300 | 1300 Accounting Principles and Practices (revised 04-27-23)
1300 | 1301 General Accounting Information (revised 04-27-23)
1300 | 1302 Chart of Accounts (revised 04-27-23)
1300 | 1303 Cost Accounting (revised 04-27-23)
1300 | 1304 Segregation of Funds (revised 04-27-23)
1300 | 1305 Audit (revised 04-27-23)
1300 | 1306 Internal Controls (revised 04-27-23)
1300 | 1307 Financial Planning and Budgets (revised 04-27-23)
1300 | 1308 Financial Statements (revised 04-27-23)
1300 | 1309 Journal Entries (revised 04-27-23)
1300 | 1310 Fundraising Practices (revised 04-27-23)
1300 | 1311 Records Retention (revised 04-27-23)
1300 | 1312 Cash Receipts and Controls (revised 04-27-23)
1300 | 1313 Bank Accounts Reconciliation (revised 10-26-23)
1300 | 1314 Cash Contributions Pledges and Donated Goods or Services (revised 04-27-23)
1300 | 1315 Cash Management and Investment (revised 04-27-23)
1300 | 1316 (reserved 04-27-23)
1300 | 1317 Billing Accounts Receivable (revised 04-27-23)
1300 | 1318 Payment Posting and Reconciliation (revised 04-27-23)
1300 | 1319 Collection and Write Offs (revised 04-27-23)
1300 | 1320 Accounts Payable (revised 04-27-23)
1300 | 1321 Credit Cards (repealed 04-27-23)
1300 | 1322 Procurement of Goods and Services (revised 06-22-23)
1300 | 1323 Employee Travel (revised 02-22-24)
1300 | 1324 Independent Contractors (revised 04-27-23)
1300 | 1325 Conflict of Interest (revised 04-27-23)
1300 | 1326 Signature Authority (revised 04-27-23)
1300 | 1327 Payroll (revised 04-27-23)
1300 | 1328 Employee Time Sheets (revised 04-27-23)
1300 | 1329 Capitalization (revised 04-27-23)
1300 | 1330 Equipment, Real Property, and Inventory (revised 10-26-23)
1300 | 1331 Leases (revised 04-27-23)
1300 | 1332 Emergency Cash (revised 04-27-23)
1300 | 1333 Insurance (revised 04-27-23)
1300 | 1334 Match (revised 04-27-23)
1300 | 1335 Sponsorship (revised 04-27-23)
1300 | 1336 Lobbying (revised 04-27-23)
1300 | 1337 Master Trust (revised 04-27-23)
1300 | 1338 Fraud and Abuse Prevention Plan (revised 04-27-23)
1300 | 1339 Financial Risk Annual Needs Assessment (revised 04-27-23)
1300 | 1340 Emergency Vouchers (repealed 04-27-23)
1300 | 1341 Stable and Predictable Revenue (revised 04-27-23)
1300 | 1342 Processing of Payments for POS Requests (revised 04-27-23)
1300 | 1343 Minority Business Development Plan (revised 04-27-23)
1300 | 1344 Petty Cash (revised 04-27-23)
1300 | 1345 Purchasing Credit Card (revised 04-27-23)

Series 1300: Financial Management - Referenced Documents

Series 1400: Building and Facilities Management - Operating Policies

1400 | 1400 General Health and Safety (revised 12-14-23)
1400 | 1401 Facility Accessibility (revised 04-25-24)
1400 | 1402 Fire Safety Fire Drills (revised 04-25-24)
1400 | 1403 Emergency Disaster Preparedness (revised 09-07-23)
1400 | 1404 Building Maintenance (revised 04-25-24)
1400 | 1405 Client Conflict Resolution and De-escalation (revised 02-24-22)
1400 | 1406 Vehicle Safety Maintenance and Operation (revised 12-14-23)
1400 | 1407 Maintenance of a Safe Hygienic Environment (revised 12-14-23)
1400 | 1408 Use of NWFHN Facilities (revised 12-14-23)
1400 | 1409 Custody and Issuance of Keys (revised 6-22-23)
1400 | 1410 Environmental Conservation (revised 04-25-24)
1400 | 1411 Tools Maintenance (revised 04-25-24)

Series 1400: Building and Facilities Management - Referenced Documents

Series 1500: Client Rights - Operating Documents

1500 | 1500 Protection of Rights and Ethical Obligation (revised 02-24-22)
1500 | 1501 Confidentiality of Client Information (revised 06-27-24)
1500 | 1502 Client Inquiries Complaints and Grievances (revised 10-24-24)

Series 1500: Client Rights - Referenced Documents

1500 | 1500 x1 Client Rights and Responsibilities Brochure (revised 01-27-22)
1500 | 1500 x2 Authorization for Release of Information (revised 01-28-22)
1500 | 1500 x3 Informed Consent Agreement to Participate in Services (revised 01-28-22)
1500 | 1500 x4 Acknowledgement of Receipt of Client Rights (revised 01-27-22)